Wash City Laundromat Terms of Service

Effective Date: Apr-29-2025

Welcome to Wash City Laundromat (“Wash City,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our website, mobile apps, pickup and delivery services, in-store services, and any other services we provide (collectively, the “Services”).

By using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

1. Eligibility

To use our Services, you must be at least 18 years old and capable of entering into legally binding agreements. By using the Services, you represent and warrant that you meet these eligibility requirements.

2. Account Registration

• You may need to create an account to access some Services.
• You agree to provide accurate, complete, and updated information during registration.
• You are responsible for safeguarding your account credentials.
• You agree to notify us immediately if you suspect unauthorized use of your account.

Wash City Laundromat is not liable for any loss or damage arising from your failure to protect your account.

3. Service Description

Wash City Laundromat provides professional laundry services, including:

• Self-service laundromat facilities
• Full-service wash, dry, and fold
• Pickup and delivery laundry services
• Subscription and membership plans
• Special care for delicate and specialty items

All Services are subject to availability and may vary by location.

4. Pricing and Payment

• Prices for Services are posted on our website and/or at our physical locations.
• All payments must be made at the time of service or according to your subscription terms.
• Prices are subject to change with notice.
• Payment methods accepted include [Insert Payment Methods – e.g., credit cards, debit cards, online payments, cash].

We reserve the right to suspend Services for any unpaid or overdue amounts.

5. Cancellation and Refund Policy

• You may cancel a pickup or delivery order by contacting us [Insert cancellation window, e.g., at least 2 hours in advance].
• Subscription plans may be canceled according to our Subscription Terms.
• Refunds are only issued under certain circumstances, such as service errors or billing mistakes, and are reviewed case-by-case.

6. User Conduct

By using our Services, you agree to:

• Follow all applicable laws and regulations
• Provide accurate information
• Not use our Services for any unlawful, harmful, or fraudulent activities
• Not interfere with the operation of our Services

We reserve the right to suspend or terminate your access if you violate these Terms.

7. Laundry Handling and Liability

We take great care in handling your garments, but:

• Stain Removal: We cannot guarantee the removal of all stains.
• Damage or Loss: While rare, if damage or loss occurs due to our negligence, our liability is limited to the fair market value of the affected item, not exceeding [$50/item] or [$250 per order], whichever is lower.
• Delicate Items: Items marked “hand wash only,” “dry clean only,” or otherwise delicate are handled at customer’s risk unless specifically discussed.

Important: Customers are responsible for ensuring no hazardous materials (e.g., solvents, batteries, pens) are left in garments.

8. Pickup and Delivery Terms

• You are responsible for ensuring access to pickup and drop-off locations.
• Missed pickups or deliveries may incur a rescheduling fee.
• We are not liable for garments after successful delivery unless due to our negligence.

9. Intellectual Property

All content on our website and applications—including text, graphics, logos, and software—is the property of Wash City Laundromat or its licensors, protected under copyright and trademark laws.

You may not copy, reproduce, or exploit any content without our prior written consent.

10. Disclaimers

• As-Is Service: Our Services are provided “as is” and “as available” without warranties of any kind, express or implied.
• No Guarantees: We do not guarantee uninterrupted, secure, or error-free Services.
• Third-Party Services: We are not responsible for the practices of third-party websites or vendors linked through our Services.

11. Limitation of Liability

To the maximum extent permitted by law, Wash City Laundromat and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of the Services.

Our total liability shall not exceed the greater of:

• The amount you paid for the Services during the past 6 months, or
• [$250].

12. Indemnification

You agree to indemnify, defend, and hold harmless Wash City Laundromat and its affiliates, directors, officers, and employees from any claims, liabilities, damages, costs, or expenses (including attorneys’ fees) arising out of your use of the Services or violation of these Terms.

13. Termination

We may suspend or terminate your access to the Services at any time, with or without cause, with or without notice.

Upon termination, your right to use the Services will immediately cease.

14. Changes to the Terms

We reserve the right to modify these Terms at any time.

When we do, we will update the “Effective Date” and post the updated Terms on our website.

Your continued use of the Services after any changes constitutes acceptance of the new Terms.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of [Insert State], without regard to its conflict of law principles.