Here to Serve Your Laundry Needs
We look forward to serving you and helping keep your laundry fresh, clean, and worry-free. If you have a question that isn’t covered in our FAQ, just let us know.
Still have questions? The Wash City team is happy to help.
Do I need to bring my own soap and bags?
Do I need to bring my own soap and bags?
No need to worry! We have everything you need on-site. We provide premium detergents and soaps for a small fee, and we also have durable laundry bags available for purchase if you need a better way to transport your clothes.
How long does the Wash & Fold service take?
How long does the Wash & Fold service take?
Typically, we offer a 24 to 48-hour turnaround. If you need it sooner, feel free to ask about our same-day express options!
What is your servie area for Pickup & Delivery?
What is your servie area for Pickup & Delivery?
We proudly serve Aurora and the surrounding areas. If you aren’t sure if you’re in our zone, give us a call at 720-205-2193.
Do you handle delicate items or special requests?
Do you handle delicate items or special requests?
Absolutely. Just let our team know your preferences (e.g., cold wash only, low heat, or specific detergents) when you drop off your laundry or schedule a pickup.
How do you charge for laundry services?
How do you charge for laundry services?
For residential customers, we generally charge per pound. For our commercial partners, we offer custom volume pricing based on your weekly needs.
Can I set up a recurring schedule for my business?
Can I set up a recurring schedule for my business?
Yes! We offer flexible commercial contracts with pickups scheduled anywhere from 2 to 7 days a week to keep your business running smoothly.
How do I pay for the Self-Service machines?
How do I pay for the Self-Service machines?
Our modern machines are designed for your convenience. We accept Credit Cards, and Mobile App payments. We also have a change machine on-site for your convenience.
Can your Self-Service machines handle large items?
Can your Self-Service machines handle large items?
Absolutely. We have specialized high-capacity washers and dryers specifically designed for heavy items that don't fit in home machines, such as king-sized comforters, sleeping bags, and area rugs.
Is the laundromat attended?
Is the laundromat attended?
Yes! We take pride in having friendly staff on-site to help you with machine operation, sell supplies, or accept your Wash & Fold drop-offs.